With the popularity of the Internet of Things and Smart Device, the operation and maintenance of unattended commercial equipment is becoming more and more important, and such equipment is often geographically dispersed, high operation and maintenance costs, and will face complex environment, unknown equipment status, failure discovery and handling are not timely, personnel skills requirements and other issues.
Therefore, for the operation and maintenance management of such equipment, it is necessary to introduce professional remote operation and maintenance solutions, and build an operation and maintenance management system through "remote perception, remote management, and remote control" to help enterprises achieve cost reduction and efficiency.
As a leading brand of domestic remote control, the remote IT operation and maintenance management scheme launched by Aweray Awesun fits well with the operation and maintenance management needs of enterprises for unattended equipment. Here we will start from the deployment authorization, asset management, hard and soft combination of the three key points of equipment operation and maintenance, to see how the Aweray Awesun IT operation and maintenance program through its perfect function, enabling enterprise equipment operation and maintenance, to create an unattended equipment management system.
Deployment and management authorization: batch deployment, cloud policy adjustment, group authorization management
For widely distributed and large number of unattended devices, the first challenge after the introduction of remote operation and maintenance solutions is how to quickly deploy remote solutions.
In this regard, the Aweray Awesun IT operation and maintenance scheme to support enterprises to customize their own brand of remote control software, pre-adjust various settings and parameters, and then send them to the equipment that needs operation and maintenance for installation, unified deployment, no need to repeatedly configure equipment parameters, one step to realize simultaneous monitoring and management of multiple devices, and build an IT management framework.
For the deployed Awesun client software, it is also supported to uniformly adjust the relevant settings in the cloud and send them to the front-line equipment in real time, including local modification of access password, verification code update, whether to allow the privacy screen to be started, etc.
In addition, the implementation of operation and maintenance for a large number of devices will inevitably require grouping. Awesun IT operation and maintenance solutions support the setting of multi-level and multi-dimensional device grouping. Supports multiple grouping strategies, including automatic grouping and manual grouping. Enterprises can customize equipment grouping rules, and the system automatically completes grouping to reduce management workload.
After the deployment is completed, the equipment needs to be authorized and managed, and the corresponding equipment needs to be authorized to the corresponding IT operation and maintenance personnel (team) to clarify the rights and responsibilities. In this regard, the Aweray Awesun IT operation and maintenance solution is equipped with a systematic operation and maintenance management structure. One employee and one account can be integrated into the existing organizational structure of the enterprise, supporting docking with third-party accounts, eliminating the need to maintain account systems of different platforms, and realizing fine authorization.
IT Asset Management: Data Visualization, Linkage Screen Wall to Improve Early Warning Capability
The Aweray Awesun IT operation and maintenance scheme provides a large screen of remote control data and a large visualization of enterprise equipment and member remote control data, helping enterprises to master operation and maintenance dynamics in an all-round way. At the same time, it provides IT asset management module to help enterprises realize the centralized management requirements of a large number of IT equipment assets.
In the IT asset management module, "hardware information" can automatically upload and summarize hardware information, automatically generate asset reports, record hardware changes, and ensure that asset information is accurate; "Hardware Alarm" supports custom hardware policies such as CPU and memory, and immediately notifies the designated administrator of the trigger threshold to ensure equipment performance; "Software process alarm" provides real-time notification and alarm of unauthorized software installation and use at the software level to help IT administrators find risks in time.
In addition, the Awesun is also equipped with a large-scale screen wall function, which can efficiently monitor a large number of equipment without installing additional client software. Set up an alarm strategy for abnormal status of key equipment, and can initiate remote operation and maintenance through one key of the screen wall, so that equipment problems can be located and solved without arriving at the site.
Combination of Hard and Soft: 4G Socket Realize Unattended Power Control
The last pain point of unattended devices is the power management of the device itself.
Unlike ordinary equipment, many unattended devices are outdoors, and these places often do not have stable WiFi coverage, and ordinary smart sockets have great limitations.
The smart 4G socket/patch device launched in Awesun Aweray can solve this problem. This series of hardware uses 4G network access and can realize remote control without WiFi.
It is worth mentioning that even if many unattended devices are equipped with 4G routers to connect to the Internet, if the socket also uses the same router to connect to the Internet, once the router goes down or is powered off, it will not be able to wake up remotely (because the plug-in network is also cut off). Therefore, it is very important for the plug-in and unattended devices to use different ways to connect to the network. 4G socket just solves this problem.
Summary:
Professional remote control scheme is the core of large-scale operation and maintenance of unattended equipment. The IT operation and maintenance scheme provided by Aweray Awesun plays this role well. It upgrades the operation and maintenance mode from the traditional "fire brigade" passive response to an intelligent, automated and data-driven active operation and maintenance system.
As a national-level remote control brand, Aweray Awesun has been deeply engaged in the field of remote connection for 19 years. China has more than 0.1 billion registered users, more than 1.2 million enterprise customers and more than 2 billion access devices. At the same time, Aweray Awesun and Shanghai Software Industry Association released the first group standard in the remote control industry, accelerating the application of remote control software technology in a wider range of scenarios in the future.